ICU Nurse and a Crazy Family Member. How would You React to This?

Critical Care Notes: Clinical Pocket Guide
By Janice Jones PhD RN CNS, Brenda Fix MS RN NP

This is funny, but unfortunately all too familiar for many ICU nurses.  Family members are often the hardest part of working in the ICU. 

While we do understand that patient's family members are stressed out and confused, they can also be very difficult to deal with.

How do you deal with family members who act this way?